Aha Neon® Custom LED Business Sign FAQs

Is the Aha Neon® Custom Sign design mockup free?

  • Absolutely! We provide a free design service, offering one or more design options for your approval at no additional cost. If you decide to amend or cancel your order before production begins, we’ll gladly provide a partial or full refund. However, once the custom sign is approved and production starts, refunds are no longer available.

How do I get a Custom Neon Sign mockup?

  • Customers can use our generator to create and preview their own neon light designs, including text, names, and quotes. After generating your design, you can choose to purchase it directly or request a quote and design proof. For custom requests such as logo lights, artwork, signature fonts, unique shapes, UV prints, color chasing, animation, or other effects, please use the form provided. Our skilled LED neon designers will deliver a mockup of your neon light or logo, typically within 24 hours.

How realistic will the mockup be?

  • The Custom Neon Sign generator creates amazingly realistic mockups of neon lights for names, words, and quotes. You can choose a background to display it on, your preferred color and font style, and even save and send it to others for their feedback. For more complex designs like art, monograms, animations, or logos, please use our provided form.

Where can I download my Aha Neon® Custom Sign mockup?

  • Your custom neon designer will email you a design proof along with a quote. This will include one or more style options, your selected font, colors, text, and any additional details like UV print backgrounds if requested.